Terms of Service

These terms apply to your use of InvoiceWriteNow, operated by Write Now Agency. By creating an account or using the service you agree to them. If you use InvoiceWriteNow for a business, you confirm you may accept these terms on its behalf.

Accounts

You must give accurate details and keep your sign-in secure. New accounts may need approval before use. You are responsible for activity on your account.

Plans, trials and billing

• The Starter plan is free and has usage limits shown on the pricing page.
• Pro and Business are paid subscriptions billed monthly or annually in advance through PayFast. Annual billing is discounted by 20%. Prices are in South African Rand and exclude VAT unless stated.
• Each account may use one free 14-day trial of a paid plan. When a trial ends without a subscription, access to the account is paused (nothing is deleted) until a plan is purchased.
• Subscriptions renew automatically until cancelled. You can cancel at any time from Settings; billing stops, access continues to the end of the period already paid for, and is then paused until you subscribe again. Amounts already paid are not refunded, except where the law requires.
• We may change prices with at least 30 days' notice before your next billing date.

Non-payment and suspension

If a subscription is not paid, or a trial ends without one, access to the account is paused. Your data is kept while access is paused and is restored as soon as the account is settled. While access is paused we may send you occasional reminders about your account; every reminder includes an unsubscribe link.

Your content

You own the business information, invoices and quotations you create. You give us permission to store and process it only to provide the service. You are responsible for the accuracy of your documents, including tax, amounts and banking details, and for complying with laws that apply to your business.

Acceptable use

Do not use the service for unlawful, fraudulent or misleading invoicing, to send spam, or to try to access other accounts or bypass plan limits or security controls. We may suspend or close accounts that do.

Availability and liability

We work to keep InvoiceWriteNow available and your data safe, but the service is provided as is and may occasionally be interrupted. To the extent the law allows, we are not liable for indirect or consequential losses, and our total liability is limited to the fees you paid in the three months before the claim.

Ending your account

You may stop using the service and ask us to delete your account at any time. We may end these terms with notice if the service is discontinued.

Governing law

These terms are governed by the laws of the Republic of South Africa.